![]() ![]() ![]() I had expected to be able to start using this device immediately after setting everything up. The BM website is a bit of a nightmare to navigate - you can't even search for Media Express - which is essential to have to be able to use this device on a Mac. Now restart your computer to enable the new software drivers. Click Continue, Agree and Install buttons and the software will be installed on your system. and the software download card which came with the device only gives me a download link for Desktop Video Setup. Open the Desktop Video Installer folder from the disc or downloaded disk image and launch the Desktop Video Installer installer. The Blackmagic website does *not* have a link to this, that I can find. Media Express, however, is *not* included as a download, only Desktop Video Setup is included. There's no way to email Blackmagic about this, so here goes - probably the millionth query asking for a logical, clear pathway to downloading and installing the fabled "Media Express" software which I should have immediate access to according to my packaging for my Intensity Shuttle: "Includes Media Express for easy capture and playback". Surely this software should not be this difficult to find, requiring users to go to the effort of setting up a forum account and posting a message asking for help about it? I must be missing something really obvious. Yes, I have registered my Intensity Shuttle Express USB 3.0. Yes, I did also search this forum before posting for "Media Express" and was hit with so many posts unrelated to what I am after that I gave up. Yes, I searched for "Media Express" at the FAQ. ![]()
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